Terms of Service
Terms of Service for Famous Sheamus Consulting's Fractional CTO and Automation services.
Plain English TL;DR: Famous Sheamus Consulting provides strategic architectural guidance to help you scale revenue using your existing tech stack. We act as a Fractional CTO, designing the systems and workflows that drive high-growth automation. While our standard engagements prioritize your ownership of the stack, we offer full IT custody and managed services under private operating agreements. In all cases, you retain liability for operational compliance, including acquiring express written consent for AI voice calls.
What is the scope of the Fractional CTO role?
Famous Sheamus Consulting operates primarily in a strategic and architectural capacity. The "Fractional CTO" role is designed to eliminate operational drag by orchestrating your existing software (e.g., CRMs, ERPs) through our "No New Software" philosophy. We build AI automation blueprints, oversee technical direction, and optimize workflows. While our standard engagement model focuses on architecture, we offer full IT custody and managed systems for qualifying clients. These expanded services are governed by separate, private operating agreements.
Who owns the software and data?
You do. We do not build proprietary SaaS platforms for you to lease. Our automations are built using platforms like n8n and Vapi that integrate directly into your existing infrastructure. Because the software remains yours, you retain all ownership, control, and responsibility for the data flowing through it. We configure these systems to operate in "Zero-Retention" mode to ensure your business data is never used to train public AI models.
What are the responsibilities regarding AI Transparency and TRAIGA?
Under the Texas Responsible AI Governance Act (TRAIGA), businesses must be transparent about the use of AI. When we architect Agentic AI systems for lead capture or Voice AI for appointment scheduling, we configure the systems to explicitly disclose their automated nature to the end-user. As the client and owner of the deployed systems, you agree to maintain these transparency disclosures and not alter the workflows to deceive consumers.
How do we handle TCPA compliance for Voice AI?
Our Voice AI architectures are powerful tools for scaling operations, but they carry strict legal responsibilities. You, the client, are solely responsible for ensuring that you have obtained "Prior Express Written Consent" from any individual before our automated Voice AI systems initiate an outbound call or text to them, in strict compliance with the Telephone Consumer Protection Act (TCPA) and relevant local laws. Famous Sheamus Consulting provides the architecture, but the liability for consent acquisition rests entirely with your organization.
What is our liability for operational drag and system downtime?
We design robust, high-availability architectures, but we do not control the uptime of third-party APIs (like OpenAI, n8n, or your CRM). Therefore, Famous Sheamus Consulting limits its liability for any "Operational Drag," revenue loss, or system downtime caused by external vendor outages, changes to third-party API terms, or unauthorized modifications made by your internal team to the workflows we deliver.
| Service Tier | Expected Uptime | Support Scope |
|---|---|---|
| Architectural Design | N/A | Strategic blueprints and system mapping |
| Workflow Implementation | Dependent on 3rd-party APIs | Initial setup and hand-off of zero-retention workflows |
| Fractional CTO Retainer | Dependent on 3rd-party APIs | Monthly strategic review and architectural adjustments |
Are full IT custody and managed services available?
Yes. While our primary focus is strategic architectural guidance, we can provide comprehensive IT custody and managed operations upon request. Terms, SLAs, and liability frameworks for such arrangements are governed exclusively by private Operating Agreements, Master Service Agreements (MSAs), or Statements of Work (SOWs). These enterprise-specific terms are not disclosed publicly on this site and supersede any general terms listed herein.